NCI Legacy Series Blog Posts In memory of those who came before, we bring you some of their best posts and articles from the past. Nita Brooks, who lost her battle with cancer 2016, was an integral part of the National Comfort Institute team for many years and was prolific in her writing. This post …
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Eliminating Problems through Innovation
December 5th, 2018 | Posted by in Nita Brooks - (0 Comments)HVAC Equipment Replacement Disasters You Can Learn From
August 22nd, 2017 | Posted by in David Richardson | Home | Technical Blogs - (0 Comments)
Chances are high that you’ve encountered disastrous equipment replacement jobs you’d love to forget. Whether it’s the customer who now has high humidity issues, or the system that can’t maintain temperature anymore — we’ve all experienced them. Indeed, in many of these occurrences, attention to detail and avoiding bad industry habits helps prevent the occasional …
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Science Fiction or Not: New Technologies in the HVAC Industry
July 24th, 2017 | Posted by in Home | Management, Sales & Marketing Blogs | Weil I've Got Your Attention - (0 Comments)
Anyone who knows me knows my love for science fiction stories. I’ve been reading them most of my life. One of my favorite sub-genres focus on future societies and how technology impacts the lives of people living in them. Some of the most creative authors favor this genre and some of their ideas are taking …
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2017: A Year for Positive Change
January 9th, 2017 | Posted by in Dominick Guarino | Home | Management, Sales & Marketing Blogs - (0 Comments)
Changes are coming. If our President-Elect remains true to his campaign promises, bolstered by a business-friendly congress, we could see a very positive environment in 2017 for small businesses — i.e. HVAC contractors. Of course, we should take campaign promises with a grain of salt, as we know politicians will usually say anything to win …
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10 Tips For Providing Superior HVAC Customer Service
October 6th, 2016 | Posted by in Management, Sales & Marketing Blogs | Nita Brooks - (0 Comments)
NCI Legacy Series Blog Posts In memory of those who came before, we bring you some of their best posts and articles from the past. Nita Brooks, who lost her battle with cancer 2016, was an integral part of the National Comfort Institute team for many years and was prolific in her writing. This post …
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Rob Falke’s Static Pressure Measurements in Six Easy Steps
July 25th, 2016 | Posted by in Rob "Doc" Falke | Technical Blogs - (0 Comments)
Like blood pressure in humans, static pressure impacts HVAC systems, positively or negatively, depending on what that pressure is. We all know that high or low pressure is bad for human health. The same is true when it comes to building static pressure as well. Taking a building’s static pressure lets you “see” the HVAC …
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The Five Monkey Beliefs and the HVAC Contracting Industry
June 27th, 2016 | Posted by in David Richardson | Home | Technical Blogs - (0 Comments)
When I was a kid, I didn’t know what my beliefs were, so I had a habit of constantly asking why. I questioned my mom and dad repeatedly on the things I didn’t understand. They patiently answered my questions and encouraged me to keep asking. If you’re a parent, you’ve no doubt experienced this with …
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Was Pogo Right? Is the HVAC Industry its Own Enemy?
June 21st, 2016 | Posted by in Home | Weil I've Got Your Attention - (0 Comments)
When it comes to dealing with HVAC customer and employee problems, the famous quote, “We have met the enemy, and he is us,” by the comic strip character, Pogo, said it all. Some time ago, I was following a conversation on one of the HVAC Industry discussion forums that addresses how business owners deal with …
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David Richardson on the Art of Installing Test Ports
June 8th, 2016 | Posted by in David Richardson - (0 Comments)
There is so much more to installing a static pressure testing port than meets the eye. It involves drilling – a scary thing for both your service technicians and homeowner customers. The art of installing these ports involves more than the hardware and technology required to do it. There is a psychology to it. It …
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Sales Closing The Performance-Based Way
May 11th, 2016 | Posted by in David Holt | Home | Management, Sales & Marketing Blogs - (0 Comments)
When it comes to HVAC sales, things can be quite confusing. The rapid pace of technological development means that no manufacturer can maintain a competitive edge for very long. Manufacturers develop a hot new box and, before they can cash their first check, a competitor has produced a bigger, better, faster or cheaper version. As …
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