Over the years, I’ve had many discussions with engineers about the accuracy of technicians who do HVAC system field testing. It is clear this subject is on the minds of many industry leaders. In fact, as many groups look to the future, decisions are being made based on their opinions that field personnel can test …
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Do You Know Your HVAC Field Testing Accuracy?
March 6th, 2019 | Posted by in Home | Rob "Doc" Falke - (0 Comments)Performance-Based Management: What’s Going On Around Here?
June 18th, 2018 | Posted by in David Holt | Home - (0 Comments)
How do I know what my team is really doing when most of the time they’re not under my direct supervision? What can I do to make sure my team delivers on my expectations consistently? These are two very common questions we regularly hear from our business coaching clients. So when things don’t go well …
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Three Tips for Measuring Static Pressure on Variable Speed Fans
June 29th, 2017 | Posted by in David Richardson | Home | Technical Blogs - (0 Comments)
Measuring static pressure on air handling equipment that has variable-speed fans can be a challenge to both new and experienced technicians. By addressing a few details, your readings will be consistent when you encounter this blower type. Let’s look at three tips you can use the next time you measure static pressure on a variable-speed …
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Master Airflow Principles While Leaf Blowing
December 16th, 2016 | Posted by in Home | Rob "Doc" Falke | Technical Blogs - (0 Comments)
Let’s talk airflow. We live back in the woods on a half-acre with fifteen 100-foot tall oak trees. For years I’ve imagined sharing leaf blowing airflow lessons with my fellow airheads. Let’s take a look at the mad airflow skills you can master while blowing leaves. Fascinating Statistics “If you don’t measure, you’re just guessing.” …
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10 Tips For Providing Superior HVAC Customer Service
October 6th, 2016 | Posted by in Management, Sales & Marketing Blogs | Nita Brooks - (0 Comments)
NCI Legacy Series Blog Posts In memory of those who came before, we bring you some of their best posts and articles from the past. Nita Brooks, who lost her battle with cancer 2016, was an integral part of the National Comfort Institute team for many years and was prolific in her writing. This post …
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Industry at a Crossroads: Step-up or Be Stepped On!
September 9th, 2016 | Posted by in Dominick Guarino | Home - (0 Comments)
Twenty-two years ago NCI set out on a mission to help the HVAC industry move towards measured performance. At the time, we envisioned a future where most systems would perform at over 90% delivered efficiency. We believed the industry would fix most of the HVAC systems in homes and buildings once the issue was recognized. …
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Do You Understand the HVAC Combustion Process?
August 12th, 2016 | Posted by in Jim Davis | Technical Blogs - (0 Comments)
or So what exactly is combustion energy and heat transfer anyway? This article is based on more than 30 years of field testing, measuring, and auditing equipment performance. Although some of the information requires interpretation, it’s still based on proven field performance. What is Combustion Energy? Combustion is the burning of some kind of fuel …
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The Five Monkey Beliefs and the HVAC Contracting Industry
June 27th, 2016 | Posted by in David Richardson | Home | Technical Blogs - (0 Comments)
When I was a kid, I didn’t know what my beliefs were, so I had a habit of constantly asking why. I questioned my mom and dad repeatedly on the things I didn’t understand. They patiently answered my questions and encouraged me to keep asking. If you’re a parent, you’ve no doubt experienced this with …
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Helping the HVAC Industry to Become Performance-based
June 15th, 2016 | Posted by in Dominick Guarino | Management, Sales & Marketing Blogs - (0 Comments)
About 10 years ago, a book titled, “Blue Ocean Strategy” was published by the Harvard Business Review Press. When I first read this book I recognized the things that we’d been doing at NCI for the previous 10 years were actually part of a blue ocean strategy. Our blue ocean was, and is, helping our …
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David Richardson on the Art of Installing Test Ports
June 8th, 2016 | Posted by in David Richardson - (0 Comments)
There is so much more to installing a static pressure testing port than meets the eye. It involves drilling – a scary thing for both your service technicians and homeowner customers. The art of installing these ports involves more than the hardware and technology required to do it. There is a psychology to it. It …
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