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10 Tips For Providing Superior HVAC Customer Service

10 Tips For Providing Superior HVAC Customer Service

by Nita Brooks | Oct 6, 2016 | Management, Sales & Marketing Blogs, Nita Brooks

NCI Legacy Series Blog Posts In memory of those who came before, we bring you some of their best posts and articles from the past. Nita Brooks, who lost her battle with cancer 2016, was an integral part of the National Comfort Institute team for many years and was...
Industry at a Crossroads: Step-up or Be Stepped On!

Industry at a Crossroads: Step-up or Be Stepped On!

by Dominick Guarino | Sep 9, 2016 | Dominick Guarino, Home

Twenty-two years ago NCI set out on a mission to help the HVAC industry move towards measured performance. At the time, we envisioned a future where most systems would perform at over 90% delivered efficiency. We believed the industry would fix most of the HVAC...
Do You Understand the HVAC Combustion Process?

Do You Understand the HVAC Combustion Process?

by Jim Davis | Aug 12, 2016 | Jim Davis, Technical Blogs

or So what exactly is combustion energy and heat transfer anyway? This article is based on more than 30 years of field testing, measuring, and auditing equipment performance. Although some of the information requires interpretation, it’s still based on proven field...
Rob Falke’s Static Pressure Measurements in Six Easy Steps

Rob Falke’s Static Pressure Measurements in Six Easy Steps

by Rob "Doc" Falke | Jul 25, 2016 | Rob "Doc" Falke, Technical Blogs

Like blood pressure in humans, static pressure impacts HVAC systems, positively or negatively, depending on what that pressure is. We all know that high or low pressure is bad for human health. The same is true when it comes to building static pressure as well. Taking...
Consumers and their Thermostat Wars

Consumers and their Thermostat Wars

by Mike Weil | Jul 5, 2016 | Management, Sales & Marketing Blogs, Weil I've Got Your Attention

LEAVE THAT THERMOSTAT ALONE!!!! Staying comfortable in our homes and workplaces has become something of a battleground over the last three decades. OK, let’s not pull any punches — it’s a war! Especially when you think about all the different age...
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