How do I know what my team is really doing when most of the time they’re not under my direct supervision? What can I do to make sure my team delivers on my expectations consistently? These are two very common questions we regularly hear from our business coaching clients. So when things don’t go well …
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Performance-Based Management: What’s Going On Around Here?
June 18th, 2018 | Posted by in David Holt | Home - (0 Comments)HVAC Comfort Myths Debunked
October 3rd, 2017 | Posted by in Home | Management, Sales & Marketing Blogs | Weil I've Got Your Attention - (1 Comments)When it comes to the HVAC Industry from a consumer’s perspective, there seems to be a lot of misinformation about how to manage and maintain comfort systems. These tidbits of misinformation come disguised as “truth” when actually they are more like myths and urban legends. The problem is that a lot of contractors out there …
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The Basics of Online Reputation Management
September 30th, 2016 | Posted by in Home | Management, Sales & Marketing Blogs | Weil I've Got Your Attention - (0 Comments)Reputation management? Online Reputation management? What gives? In case you haven’t noticed, the Internet is changing everything. It can be good or bad change and depends on how well you adapt and take advantage of the opportunities it presents. It’s noteworthy that internationally-recognized leadership consultant Robin Sharma says, “Change is hard at first, messy in …
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25 Reasons Why HVAC Membership Organizations Rule!
September 1st, 2016 | Posted by in Home | Management, Sales & Marketing Blogs | Weil I've Got Your Attention - (0 Comments)Are you a member of an HVAC trade organization? I’m talking about the ones you have to pay dues to belong to. If you don’t, think about something that Benjamin Franklin once stated: an investment in knowledge pays the best interest. Seems reasonable, right? Yet it occurs to me, in the HVAC contracting world, the …
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Selling ‘Beyond the Box’ HVAC Comfort System Solutions
August 16th, 2016 | Posted by in David Holt | Home | Management, Sales & Marketing Blogs - (0 Comments)Beating the Comfort Commodity Challenge When it comes to comfort differentiation, HVAC manufacturers have it tough these days. The rapid pace of technological development means that no single manufacturer can maintain a competitive edge for very long. Each one invests millions of dollars developing new products and, before they can cash their first check, one …
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Rob Falke’s Static Pressure Measurements in Six Easy Steps
July 25th, 2016 | Posted by in Rob "Doc" Falke | Technical Blogs - (0 Comments)Like blood pressure in humans, static pressure impacts HVAC systems, positively or negatively, depending on what that pressure is. We all know that high or low pressure is bad for human health. The same is true when it comes to building static pressure as well. Taking a building’s static pressure lets you “see” the HVAC …
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Was Pogo Right? Is the HVAC Industry its Own Enemy?
June 21st, 2016 | Posted by in Home | Weil I've Got Your Attention - (0 Comments)When it comes to dealing with HVAC customer and employee problems, the famous quote, “We have met the enemy, and he is us,” by the comic strip character, Pogo, said it all. Some time ago, I was following a conversation on one of the HVAC Industry discussion forums that addresses how business owners deal with …
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Helping the HVAC Industry to Become Performance-based
June 15th, 2016 | Posted by in Dominick Guarino | Management, Sales & Marketing Blogs - (0 Comments)About 10 years ago, a book titled, “Blue Ocean Strategy” was published by the Harvard Business Review Press. When I first read this book I recognized the things that we’d been doing at NCI for the previous 10 years were actually part of a blue ocean strategy. Our blue ocean was, and is, helping our …
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Sales Closing The Performance-Based Way
May 11th, 2016 | Posted by in David Holt | Home | Management, Sales & Marketing Blogs - (0 Comments)When it comes to HVAC sales, things can be quite confusing. The rapid pace of technological development means that no manufacturer can maintain a competitive edge for very long. Manufacturers develop a hot new box and, before they can cash their first check, a competitor has produced a bigger, better, faster or cheaper version. As …
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Americans on Parade
August 10th, 2015 | Posted by in Home | Management, Sales & Marketing Blogs | Weil I've Got Your Attention - (0 Comments)It’s in the books: the first Republican debate on the road to the 2016 presidential elections. As a native of Cleveland, I want to say how proud I am of this city and its people. Commentators said that the Cleveland audience was one of the most demonstrative in the last three election cycles. How cool …
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