CO - What Do You Know?

Many HVAC professionals assume the leading cause of carbon monoxide (CO) poisoning is a cracked heat exchanger. This assumption leads to inaccurate test methods that pass on from technician to technician. They try to assure customer safety, but unknowingly rely on misinformation. No one wins in this scenario — both the contractor and customer have …
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2017 is still loading

The election is over. We are now in Week Four of the Donald Trump presidency. We have already seen a whirlwind of controversy as Trump drives hard to make good on his campaign promises. Whether you support or are against our 45th president, how will he impact the HVAC Industry? Back in December 2016, I …
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Avoid sharp turns

Flex ducts could be in imminent danger. A few months ago, I wrote about a recent proposal to severely limit the use of flexible (flex) ducts. Due to poor installation methods, the International Association of Plumbing and Mechanical Officials (IAPMO) is proposing to limit use of flexible duct to only five feet in length. How …
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Carbon monoxide (CO) poisoning is one of those scary issues that most HVAC professionals hope to never encounter. As with many frightening things we want to avoid, this doesn’t make those issues go away. The threat is very real even though contractors often turn a blind eye to it. With all the stories and reports …
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Changes are coming. If our President-Elect remains true to his campaign promises, bolstered by a business-friendly congress, we could see a very positive environment in 2017 for small businesses — i.e.  HVAC contractors. Of course, we should take campaign promises with a grain of salt, as we know politicians will usually say anything to win …
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Analytics — why are they so doggone important? To answer that, we need to know the terms and references required to understand marketing analytics, whether you are doing it by yourself or using a third-party web management person/team. Looking at analytics without knowing or understanding what you’re seeing is just like looking at your P&L …
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HVAC Airflow and leaf blowing -- the common denominator

Let’s talk airflow. We live back in the woods on a half-acre with fifteen 100-foot tall oak trees. For years I’ve imagined sharing leaf blowing airflow lessons with my fellow airheads. Let’s take a look at the mad airflow skills you can master while blowing leaves. Fascinating Statistics “If you don’t measure, you’re just guessing.” …
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Extending credit to customers helps close more HVAC new install and system upgrade sales.

Why financing? Here is why: Whether their product is consumer goods or HVAC systems, I have two words that are the bane to all salespeople: consumer debt. These two words impact consumers’ ability to buy things. The New York Federal Reserve’s Quarterly Report on Household Debt and Credit for the first quarter of 2014, showed …
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Benchmarking

Responses from an article on benchmarking that ran in Contracting Business.com magazine’s Hotmail email newsletter nearly a year ago continue to appear in my inbox. This new field evaluation and test method is being included in progressive service and maintenance agreements throughout the industry. It is proving as beneficial to customers as it is for …
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Flex duct cost savings

Flex duct versus metallic duct: for decades many considered duct material the key to how well an HVAC system delivers airflow to the conditioned space. You should start paying closer attention to this discussion. Events unfolding over the next few months could ultimately determine how much flexible duct you will be allowed to use when …
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